Telecaller Vacancy in Himayatnagar, Hyderabad, Telangana
Vignana School
Full Time
Job Description
Telecaller Job in Hyderabad, Telangana | School Vacancy
About This Role
Vignana School is looking for a Telecaller to manage parent communication and admissions inquiries from the Himayatnagar campus. This role ensures smooth coordination between the school office and prospective families, helping maintain a strong reputation in the local community. A Telecaller in this position directly supports the school’s administrative leadership by handling calls professionally and efficiently.
Day-to-Day Duties
Answer incoming calls promptly and courteously, directing queries to the right department or recording messages for follow-up.
Update parent and student records in the school database after each interaction.
Follow up on pending admissions queries with prospective parents using provided scripts.
Schedule campus visits and parent-teacher meetings as requested by the leadership team.
Report daily call logs and pending follow-ups to the administrative coordinator.
Assist with data verification for new admissions, ensuring accuracy in records.
Coordinate with the front desk to manage visitor inquiries and campus access.
Maintain confidentiality of all student and parent information shared during calls.
Who Can Apply
Must Have
Graduate with at least 2 years of experience in telecalling, customer service, or administrative support.
Familiarity with basic computer operations and data entry tasks.
Clear spoken English and Telugu, with professional phone etiquette.
Good to Have
Prior experience in education or school administration.
Exposure to CRM tools or school management software.
TET/CTET certification is not required for this role.
Skills We Value
Strong verbal communication skills to handle sensitive parent inquiries.
Basic problem-solving ability to resolve routine queries or escalate issues appropriately.
Reliability and attention to detail in maintaining accurate records.
Ability to work under minimal supervision while aligning with the school’s administrative goals.
Perks and Pay
Competitive salary between Rs.20,000 - Rs.25,000 per month based on experience.
Standard benefits include health coverage and paid leave as per school policy.
Opportunity to grow within Vignana School’s expanding administrative team.
How to Apply
Send your updated resume to careers@vignanaschool.edu.in with the subject line “Telecaller Vacancy in Hyderabad”.
Include a brief cover note mentioning your years of experience in telecalling or related roles.
Shortlisted candidates will be contacted for a telephonic interview within a week.
About This Role
Vignana School is looking for a Telecaller to manage parent communication and admissions inquiries from the Himayatnagar campus. This role ensures smooth coordination between the school office and prospective families, helping maintain a strong reputation in the local community. A Telecaller in this position directly supports the school’s administrative leadership by handling calls professionally and efficiently.
Day-to-Day Duties
Answer incoming calls promptly and courteously, directing queries to the right department or recording messages for follow-up.
Update parent and student records in the school database after each interaction.
Follow up on pending admissions queries with prospective parents using provided scripts.
Schedule campus visits and parent-teacher meetings as requested by the leadership team.
Report daily call logs and pending follow-ups to the administrative coordinator.
Assist with data verification for new admissions, ensuring accuracy in records.
Coordinate with the front desk to manage visitor inquiries and campus access.
Maintain confidentiality of all student and parent information shared during calls.
Who Can Apply
Must Have
Graduate with at least 2 years of experience in telecalling, customer service, or administrative support.
Familiarity with basic computer operations and data entry tasks.
Clear spoken English and Telugu, with professional phone etiquette.
Good to Have
Prior experience in education or school administration.
Exposure to CRM tools or school management software.
TET/CTET certification is not required for this role.
Skills We Value
Strong verbal communication skills to handle sensitive parent inquiries.
Basic problem-solving ability to resolve routine queries or escalate issues appropriately.
Reliability and attention to detail in maintaining accurate records.
Ability to work under minimal supervision while aligning with the school’s administrative goals.
Perks and Pay
Competitive salary between Rs.20,000 - Rs.25,000 per month based on experience.
Standard benefits include health coverage and paid leave as per school policy.
Opportunity to grow within Vignana School’s expanding administrative team.
How to Apply
Send your updated resume to careers@vignanaschool.edu.in with the subject line “Telecaller Vacancy in Hyderabad”.
Include a brief cover note mentioning your years of experience in telecalling or related roles.
Shortlisted candidates will be contacted for a telephonic interview within a week.
About School
Welcome to Vignana School, nestled in the leafy neighbourhood of Himayatnagar in Hyderabad, Telangana. Our campus sits just a short walk from the bustling Hitech City area, yet it feels like a quiet oasis where the air is fresh and the classrooms are bright. We are part of the Vignan network that started back in 1982 under Dr. L. Rathaiah’s vision, and over the years we have grown into a family of schools across the state, each sharing a commitment...
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