Telecaller Vacancy in Jagatballavpur, Howrah, West Bengal
Bright Star Academy | Howarh
Full Time
Job Description
Job Title: Telecaller Position in Jagatballavpur, Howrah
Bright Star Academy in Jagatballavpur, Howrah, is seeking a dedicated Telecaller to support our administrative operations. This full-time role involves managing external communications, handling parent queries, and ensuring smooth coordination with stakeholders. The successful candidate will contribute to the school’s growth by maintaining professionalism and efficiency in outreach efforts.
Key Responsibilities:
1. Handle incoming and outgoing calls related to admissions, parent queries, and school events with professionalism.
2. Provide accurate information about Bright Star Academy’s programs, policies, and services to prospective families.
3. Maintain detailed records of all interactions and follow up on pending requests promptly.
4. Assist in organizing school-related promotions, workshops, and outreach campaigns through telephonic support.
5. Collaborate with administrative teams to address concerns and resolve issues efficiently.
Qualifications and Experience:
A graduate degree with at least two years of experience in customer service, call center operations, or similar administrative roles is essential. Strong communication skills, both verbal and written, are mandatory. Familiarity with basic office software and a proactive attitude are highly desirable.
This role offers a competitive salary of Rs.17,000 to Rs.30,000 per month, along with an opportunity to contribute to a dynamic educational environment.
Bright Star Academy in Jagatballavpur, Howrah, is seeking a dedicated Telecaller to support our administrative operations. This full-time role involves managing external communications, handling parent queries, and ensuring smooth coordination with stakeholders. The successful candidate will contribute to the school’s growth by maintaining professionalism and efficiency in outreach efforts.
Key Responsibilities:
1. Handle incoming and outgoing calls related to admissions, parent queries, and school events with professionalism.
2. Provide accurate information about Bright Star Academy’s programs, policies, and services to prospective families.
3. Maintain detailed records of all interactions and follow up on pending requests promptly.
4. Assist in organizing school-related promotions, workshops, and outreach campaigns through telephonic support.
5. Collaborate with administrative teams to address concerns and resolve issues efficiently.
Qualifications and Experience:
A graduate degree with at least two years of experience in customer service, call center operations, or similar administrative roles is essential. Strong communication skills, both verbal and written, are mandatory. Familiarity with basic office software and a proactive attitude are highly desirable.
This role offers a competitive salary of Rs.17,000 to Rs.30,000 per month, along with an opportunity to contribute to a dynamic educational environment.