Telecaller Vacancy in Cuttack, Odisha
KMBB Public School
Job Description
Job Overview
Kmbb Public School needs a proactive Telecaller to bridge communication between parents, staff and the administration. This role ensures smooth flow of information and timely updates on school activities. It is vital for maintaining the school’s reputation and enhancing stakeholder engagement.
Day-to-Day Duties
Handle inbound and outbound calls regarding admissions and inquiries. Coordinate with the admissions team to schedule visits and follow‑ups. Manage call logs and update the CRM system daily. Resolve queries about fees, events and campus facilities. Gather feedback from parents and relay it to the relevant departments. Promote upcoming programs and enrollment drives. Provide support during the enrollment season. Assist in preparing call scripts and training new staff on communication protocols.
Eligibility Criteria
Must Have – Post‑graduate degree, minimum 2 years of experience in a customer‑service or telecommunication role, excellent command of Hindi and English. Good to Have – Prior experience in an educational setting, basic knowledge of school administration processes, familiarity with CRM tools.
Skills We Value
Strong leadership mindset to guide new team members, effective management of call queues, persuasive communication skills, ability to handle objections calmly, and a customer‑first attitude. A knack for multitasking and time management is essential.
Perks and Pay
Competitive salary Rs.20,000 – Rs.30,000 per month. Full‑time position with opportunities for performance‑based incentives. Work in a supportive environment that values teamwork and professional growth.
How to Apply
Submit your resume and a brief cover letter highlighting relevant experience to the admissions office at Kmbb Public School. Indicate “Telecaller Job in Cuttack” in the subject line. Your application will be reviewed as part of the Telecaller Recruitment in Odisha.
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