Receptionist Vacancy in Peddapalli, Telangana
Laksh International School Peddapalli
Full Time
Job Description
Receptionist (Non-Teaching) Position at Premium Tier 3 School
Key Responsibilities
Handle front desk operations with a focus on efficiency and professionalism.
Maintain accurate records of student attendance, inquiries, and visitor logs using digital systems.
Coordinate with teaching staff, parents, and administrative teams to ensure smooth school operations.
Manage incoming calls, emails, and walk-ins with a response time target of under 2 minutes.
Organize and distribute daily correspondence, including newsletters, notices, and circulars.
Assist in the preparation of reports, schedules, and administrative documents as required.
Support the admissions team during peak enrollment periods with data entry and follow-ups.
Ensure compliance with school policies regarding confidentiality and data protection.
Maintain a tidy and welcoming reception area aligned with the school’s premium standards.
Provide general administrative support to the school leadership and departments as needed.
Serve as the first point of contact for visitors and uphold the school’s brand image.
Student-Teacher Ratio and Class Sizes
The school maintains a low student-teacher ratio of 12:1 across all grades.
Average class size is 22 students, ensuring personalized attention and engagement.
Reception staff interact with an average of 150 daily visitors and stakeholders.
School Background and Measurable Outcomes
Established in 2015, the school is a premium Tier 3 institution accredited by CIS and Cambridge International.
Achieved a 98% parent satisfaction rating in the 2023 annual survey.
Student academic performance consistently exceeds national averages by 25% in standardized assessments.
Recognized for excellence in student well-being and extracurricular participation.
Annual enrollment growth target is 15%, supported by effective reception and admissions coordination.
Role Summary
Bachelor’s degree in Business Administration, Education Management, or related field required.
Postgraduate qualification in Public Administration, Human Resource Management, or related discipline preferred.
Minimum 2 years of experience in a school, corporate, or hospitality reception role.
Familiarity with school management systems (e.g., Fedena, MySchool) is a plus.
Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Excellent communication skills in English and local language (Hindi/Marathi/Tamil as applicable).
Certification in office administration or customer service is desirable but not mandatory.
Performance Expectations (KPIs and Targets)
Answer 95% of incoming calls within 2 rings.
Resolve 90% of routine inquiries at first contact without escalation.
Maintain 100% accuracy in attendance and visitor logs.
Achieve a parent satisfaction score of 90% or higher in quarterly feedback.
Process all administrative requests within 24 hours.
Maintain zero data entry errors in student records over a 3-month period.
Support 100% compliance with school confidentiality policies.
Participate in at least 2 professional development sessions annually.
Receive positive feedback from staff in 85% of bi-annual performance reviews.
Contribute to reducing average visitor wait time by 10% through process improvements.
Workplace Environment
Premium air-conditioned workspace with ergonomic furniture and modern equipment.
Access to high-speed internet, multi-line phone system, and digital filing solutions.
Collaborative team culture with a focus on continuous improvement.
Regular professional development opportunities and mentorship.
Health and wellness benefits including gym access and counseling support.
Central location in a Tier 3 city with strong connectivity and safety standards.
Dress code: Business formal, aligned with the school’s professional image.
Salary and Compensation
Annual gross salary: ₹6,00,000 – ₹7,50,000 (depending on experience and qualifications).
Performance bonus: Up to 15% of annual salary based on KPI achievement.
Health insurance coverage for employee and dependents.
Provident Fund contribution at 12% of basic salary.
Paid leave: 20 casual leaves, 10 sick leaves, and 12 public holidays annually.
Maternity/paternity leave as per statutory and school policy.
Staff discounts on school events, uniforms, and select services.
Annual performance appraisal with potential for salary increment and career growth.
Opportunities for internal mobility into administrative or management roles.
Key Responsibilities
Handle front desk operations with a focus on efficiency and professionalism.
Maintain accurate records of student attendance, inquiries, and visitor logs using digital systems.
Coordinate with teaching staff, parents, and administrative teams to ensure smooth school operations.
Manage incoming calls, emails, and walk-ins with a response time target of under 2 minutes.
Organize and distribute daily correspondence, including newsletters, notices, and circulars.
Assist in the preparation of reports, schedules, and administrative documents as required.
Support the admissions team during peak enrollment periods with data entry and follow-ups.
Ensure compliance with school policies regarding confidentiality and data protection.
Maintain a tidy and welcoming reception area aligned with the school’s premium standards.
Provide general administrative support to the school leadership and departments as needed.
Serve as the first point of contact for visitors and uphold the school’s brand image.
Student-Teacher Ratio and Class Sizes
The school maintains a low student-teacher ratio of 12:1 across all grades.
Average class size is 22 students, ensuring personalized attention and engagement.
Reception staff interact with an average of 150 daily visitors and stakeholders.
School Background and Measurable Outcomes
Established in 2015, the school is a premium Tier 3 institution accredited by CIS and Cambridge International.
Achieved a 98% parent satisfaction rating in the 2023 annual survey.
Student academic performance consistently exceeds national averages by 25% in standardized assessments.
Recognized for excellence in student well-being and extracurricular participation.
Annual enrollment growth target is 15%, supported by effective reception and admissions coordination.
Role Summary
Bachelor’s degree in Business Administration, Education Management, or related field required.
Postgraduate qualification in Public Administration, Human Resource Management, or related discipline preferred.
Minimum 2 years of experience in a school, corporate, or hospitality reception role.
Familiarity with school management systems (e.g., Fedena, MySchool) is a plus.
Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Excellent communication skills in English and local language (Hindi/Marathi/Tamil as applicable).
Certification in office administration or customer service is desirable but not mandatory.
Performance Expectations (KPIs and Targets)
Answer 95% of incoming calls within 2 rings.
Resolve 90% of routine inquiries at first contact without escalation.
Maintain 100% accuracy in attendance and visitor logs.
Achieve a parent satisfaction score of 90% or higher in quarterly feedback.
Process all administrative requests within 24 hours.
Maintain zero data entry errors in student records over a 3-month period.
Support 100% compliance with school confidentiality policies.
Participate in at least 2 professional development sessions annually.
Receive positive feedback from staff in 85% of bi-annual performance reviews.
Contribute to reducing average visitor wait time by 10% through process improvements.
Workplace Environment
Premium air-conditioned workspace with ergonomic furniture and modern equipment.
Access to high-speed internet, multi-line phone system, and digital filing solutions.
Collaborative team culture with a focus on continuous improvement.
Regular professional development opportunities and mentorship.
Health and wellness benefits including gym access and counseling support.
Central location in a Tier 3 city with strong connectivity and safety standards.
Dress code: Business formal, aligned with the school’s professional image.
Salary and Compensation
Annual gross salary: ₹6,00,000 – ₹7,50,000 (depending on experience and qualifications).
Performance bonus: Up to 15% of annual salary based on KPI achievement.
Health insurance coverage for employee and dependents.
Provident Fund contribution at 12% of basic salary.
Paid leave: 20 casual leaves, 10 sick leaves, and 12 public holidays annually.
Maternity/paternity leave as per statutory and school policy.
Staff discounts on school events, uniforms, and select services.
Annual performance appraisal with potential for salary increment and career growth.
Opportunities for internal mobility into administrative or management roles.
About School
About Laksh International School Peddapalli, Peddapalli, TELANGANA
Laksh International School Peddapalli, located in peddapalli, Peddapalli, TELANGANA – 505172, is a forward-thinking school affiliated with CBSE. We specialise in experiential learning, ensuring that students learn through activities, exploration, and real-world application rather than passive memorisation.
Our teaching modules include project-based learning, lab experiments, field visits, group activities, nature walks, practical science demonstrations, storytelling, and digital simulations. These methods make subjects like Maths, Science, English, SST, Hindi, Computer Science, and Art relatable and meaningful.
The...
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